Who We Are

Our website address is: https://gobos.up2ash.com.

Thank you for visiting Lucent Gobos.
We are a creative brand specializing in premium stainless-steel gobos designed for the Amaran Spotlight SE. Our products are crafted to elevate your lighting and projection experience. Please review this Privacy Policy and provide your consent to continue using our services.

What Personal Data We Collect and Why We Collect It

1. Information We Collect

We may collect personal details such as your name, email address, billing and shipping information, and payment details when you make a purchase or contact us. We also gather non-personal data like browser type, IP address, and website usage statistics to help us improve your experience.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Communicate with you about your purchase or inquiries.

  • Improve our website, products, and customer service.

  • Send promotional updates (only if you have opted in).

 

3. Data Protection

We implement secure data storage and encryption practices to ensure that your personal information is safe from unauthorized access, alteration, or disclosure.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and track site performance. You can disable cookies in your browser settings if you prefer.

5. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Third-Party Services

We may use trusted third-party providers (such as payment gateways or shipping services) to process transactions and deliveries. These services only receive the data necessary to complete their functions and are required to protect your information.

7. Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us. You also have the right to opt out of marketing communications.